Barrow Park Leisure Centre locks on to customer feedback
29th March, 2022

You said it and we did it!

In response to customer comments, all the lockers in the dry changing area are being adapted so they can be secured with padlocks instead of the current coin-operated locking system. Your feedback tells us this will ensure the maximum number of lockers are always available.

The changeover is due to take place on Monday April 4th, and customers will be able to bring their own padlock (up to 8mm in diameter), or buy one at reception for £5.

If you are unsure about anything, our friendly receptionists and team members are always available to assist you the best they can.

In the meantime, you can view the specification of the padlock here. 

Your questions answered

What is the new company called?

Barrow Forward Ltd 

Will there be any change to my membership?

No, there will be no change to your membership however you will need to collect a new membership card from reception 

What is the website address?

www.barrowleisure.co.uk

What will my bank statement read for my Direct Debit?

 Barrow Forward Limited 

Will the opening hours remain the same?

Yes, Mon- Thu 06:00-22:00 Fri 06:00-20:00 Sat-Sun 08:00-17:00 

Is there an app and how can I download it?

Yes – available from early February on Google Play and Apple Store, you can search Barrow Forward to download.

Will my child’s Swimming lessons stay the same day and time?

Yes, in the transfer all lessons will stay the same however they may change slightly in the future 

Will there be any changes to the swimming and class timetable?

No, there will not be any changes to the timetables for swimming or classes during this period however there may be small changes in the future 

Will there be any refurbishments within the centre particularly the wet changing rooms?

We are aware of the need to update the wet changing rooms. We will be working work to get these updated as soon as we can but do not have a date of when this will happen. 

Where will the profits go?

Barrow Forward Ltd is a Not for profit organisation so if profits are made then they will be put back into the centre 

Will the staff be keeping their jobs?

Yes

Will the gym kit stay the same?

Yes, all equipment currently in the centre will be staying